1. Introduction

These Dealer Terms govern the relationship between EasyCity Systems Ltd. ("we", "us", or "our") and solar equipment dealers ("you", "your", or "Dealer") who use Zolar (the "Platform") to sell solar equipment.

By registering as a Dealer on the Platform, you agree to these Dealer Terms and our Terms of Service. These terms are in addition to, and not in lieu of, our general Terms of Service.

2. Dealer Eligibility and Registration

2.1 Eligibility Requirements

To register as a Dealer, you must:

• Be a legally registered business entity
• Hold valid business licenses in your jurisdiction
• Have appropriate insurance coverage (general liability, product liability)
• Have a proven track record in solar equipment sales
• Comply with all applicable laws and regulations

2.2 Registration Process

Registration requires:

• Completing the Dealer registration form
• Providing business documentation (registration, licenses, insurance)
• Submitting business references or financial information
• Undergoing verification process
• Accepting these Dealer Terms

2.3 Verification

We verify Dealers by:

• Reviewing submitted documentation
• Checking business registration and licenses
• Verifying insurance coverage
• Conducting background checks where permitted
• Reviewing business references and financial standing

3. Dealer Obligations

3.1 Product Standards

You agree to:

• Sell only genuine, authentic products
• Comply with manufacturer distribution agreements
• Provide accurate product specifications
• Maintain proper product storage and handling
• Ensure products are in saleable condition

3.2 Business Practices

You agree to:

• Conduct business ethically and professionally
• Provide accurate product information
• Honor quoted prices and availability
• Process orders promptly
• Maintain adequate inventory levels

3.3 Customer Service

You agree to:

• Respond to customer inquiries promptly
• Provide accurate shipping estimates
• Communicate clearly with customers
• Address customer concerns professionally
• Honor your stated return and warranty policies

4. Platform Services

4.1 Marketplace Listing

The Platform provides:

• Product listing capabilities
• Category and brand management
• Inventory management tools
• Order management system

4.2 Profile Management

You can:

• Create and maintain a Dealer profile
• Display products, brands, and categories
• Showcase business information and capabilities
• Receive and respond to customer reviews

4.3 Order Management

The Platform enables:

• Online order receipt and processing
• Order tracking and updates
• Payment processing integration
• Communication with customers

5. Fees and Payments

5.1 Platform Fees

Platform fees may include:

• Registration Fee: One-time fee for Dealer registration
• Listing Fee: Fee per product listing
• Transaction Fee: Percentage of completed sale value
• Subscription Fee: Monthly or annual subscription for premium features

5.2 Fee Structure

Fee details are provided in:

• The Dealer pricing schedule
• Your Dealer dashboard
• Separate fee agreements (if applicable)

5.3 Payment Terms

Platform fees are:

• Billed monthly or as incurred
• Payable within 30 days of invoice
• Subject to late payment fees if overdue
• Deductible from customer payments (where applicable)

5.4 Customer Payments

Customer payments are:

• Processed through Platform payment systems
• Held in escrow until order fulfillment
• Released to you upon order completion
• Subject to Platform transaction fees

6. Product Listings

6.1 Listing Requirements

Product listings must include:

• Accurate product descriptions
• Correct specifications and technical details
• Clear and accurate pricing
• High-quality product images
• Availability status

6.2 Brand and Category Compliance

You must:

• List products in appropriate categories
• Associate products with correct brands
• Comply with brand guidelines where applicable
• Use approved product images

6.3 Inventory Management

You are responsible for:

• Keeping inventory levels accurate
• Updating availability status promptly
• Removing out-of-stock items
• Managing product variants correctly

7. Order Fulfillment

7.1 Fulfillment Obligations

You agree to:

• Ship orders within stated timeframes
• Provide accurate tracking information
• Package products securely
• Ship correct products and quantities
• Communicate shipping delays promptly

7.2 Shipping Policies

You must:

• Clearly state shipping policies in listings
• Disclose shipping costs upfront
• Honor stated shipping times
• Provide shipping options where applicable

7.3 Order Cancellations

Order cancellations may occur if:

• Product is out of stock
• Pricing error occurred
• Customer requests cancellation
• Fraudulent order detected

Excessive cancellations may result in account suspension.

8. Returns and Refunds

8.1 Return Policy

You must:

• Clearly state your return policy in listings
• Honor your stated return policy
• Process returns promptly
• Issue refunds per your policy

8.2 Return Processing

For returns:

• You will receive returned items
• You will inspect returned items
• You will issue refunds if conditions met
• You will communicate return decisions to customers

8.3 Platform Escalation

If return disputes arise:

• We may mediate disputes between you and customers
• We may require you to honor returns per consumer protection laws
• We may refund customers and deduct from your account if warranted

9. Insurance and Liability

9.1 Required Insurance

You must maintain:

• General Liability Insurance: Minimum coverage as specified by Platform
• Product Liability Insurance: Coverage for products sold
• Commercial Property Insurance: For inventory and business assets
• Cargo Insurance: For shipments in transit

9.2 Proof of Insurance

You must provide:

• Certificate of insurance upon registration
• Updated certificates before expiration
• Proof of coverage for specific claims if requested

9.3 Liability

You are solely responsible for:

• All products sold through your Dealer profile
• Product defects or failures
• Shipping damage or loss
• Compliance with product safety regulations

We are not liable for your products, actions, or omissions.

10. Warranties

10.1 Manufacturer Warranties

You agree to:

• Provide warranty documentation to customers
• Assist customers with warranty claims
• Follow manufacturer warranty procedures
• Honor manufacturer warranty terms

10.2 Dealer Warranties

You may offer:

• Additional dealer warranties beyond manufacturer warranties
• Extended warranty options
• Performance guarantees

10.3 Warranty Disputes

Warranty disputes are:

• Between you and the customer
• Between you and the manufacturer (for equipment warranties)
• Not our responsibility unless caused by Platform error

11. Reviews and Ratings

11.1 Customer Reviews

Customers may:

• Submit reviews of your products and services
• Rate your performance on various criteria
• Provide feedback on their experience
• Upload photos of purchased products

11.2 Review Display

We display reviews:

• On your Dealer profile
• On product listing pages
• In search results
• As part of your overall rating

11.3 Review Management

You may:

• Respond to customer reviews
• Flag inappropriate reviews for removal
• Request review resolution for disputes

We do not remove negative reviews unless they violate our review policy.

12. Suspension and Termination

12.1 Grounds for Suspension

We may suspend your Dealer account for:

• Violation of these Dealer Terms
• Complaints from customers
• Poor performance or ratings
• Expired licenses or insurance
• Fraudulent activity
• Selling counterfeit or unauthorized products

12.2 Suspension Process

If suspended:

• You will be notified of the reason
• You will have opportunity to respond
• Suspension may be temporary or permanent
• You may appeal suspension decisions

12.3 Termination

We may terminate your Dealer account for:

• Repeated violations of these terms
• Irreparable harm to Platform reputation
• Illegal activities
• Breach of customer trust
• Selling prohibited products

12.4 Your Right to Terminate

You may terminate your Dealer account by:

• Providing 30 days written notice
• Fulfilling all pending orders
• Paying all outstanding fees
• Removing your listings from the Platform

13. Intellectual Property

13.1 Platform IP

You acknowledge that:

• The Platform and its features are our intellectual property
• You may not copy or reproduce Platform features
• You may not use Platform data for competitive purposes
• Your Dealer account is non-transferable

13.2 Your Content

You grant us:

• License to display your listings and content on the Platform
• License to use your content for marketing purposes
• Right to moderate your content per our policies

You retain ownership of your content.

13.3 Third-Party IP

You warrant that:

• You have rights to use all product images and descriptions
• Your listings do not infringe third-party intellectual property
• You comply with brand guidelines and trademark requirements

14. Compliance with Laws

14.1 Applicable Laws

You must comply with:

• All local, state, and national laws
• Consumer protection laws
• Product safety regulations
• Business licensing requirements
• Tax and labor laws

14.2 Product Compliance

You are responsible for:

• Ensuring products meet safety standards
• Complying with product certification requirements
• Providing required product documentation
• Complying with import/export regulations

14.3 Environmental Compliance

You must comply with:

• Environmental regulations for product disposal
• Hazardous materials handling requirements
• Sustainability requirements where applicable
• Battery disposal regulations

15. Indemnification

15.1 Indemnification Obligation

You agree to indemnify, defend, and hold harmless EasyCity Systems Ltd. from:

• Claims arising from your products or services
• Claims arising from your violation of these terms
• Claims arising from your violation of laws
• Product liability claims
• Customer disputes or complaints
• Intellectual property infringement claims

15.2 Defense of Claims

If a claim arises:

• We will notify you of the claim
• You will have control of the defense
• We may participate in the defense at our option
• You will cover all costs and expenses

16. Updates to These Terms

16.1 Right to Modify

We reserve the right to modify these Dealer Terms at any time. Changes will be effective immediately upon posting to the Platform.

16.2 Notification

We will notify you of material changes by:

• Emailing you at your registered email address
• Posting a notice in your Dealer dashboard
• Updating the "Effective Date"

16.3 Continued Use

Your continued use of the Platform after changes to these Dealer Terms constitutes acceptance of the updated terms.

17. Contact Information

17.1 Dealer Support

For Dealer-related inquiries, contact us at:

• Email: dealers@easycitysystems.com.ng
• Phone: [To be provided]
• Address: EasyCity Systems Ltd., [Full Address to be provided]

18. Acknowledgment

By registering as a Dealer on Zolar, you acknowledge that you have read, understood, and agreed to these Dealer Terms. You acknowledge that you are an independent business and not an employee or agent of EasyCity Systems Ltd.

These Dealer Terms may be updated from time to time, and your continued use of the Platform constitutes acceptance of any changes.