1. Introduction

These Installer Terms govern the relationship between EasyCity Systems Ltd. ("we", "us", or "our") and solar installers ("you", "your", or "Installer") who use Zolar (the "Platform") to offer solar installation services.

By registering as an Installer on the Platform, you agree to these Installer Terms and our Terms of Service. These terms are in addition to, and not in lieu of, our general Terms of Service.

2. Installer Eligibility and Registration

2.1 Eligibility Requirements

To register as an Installer, you must:

• Be a legally registered business entity or licensed professional
• Hold valid licenses and certifications for solar installation in your jurisdiction
• Have appropriate insurance coverage (general liability, workers' compensation)
• Have a proven track record of solar installation experience
• Comply with all applicable laws and regulations

2.2 Registration Process

Registration requires:

• Completing the Installer registration form
• Providing business documentation (registration, licenses, insurance)
• Submitting professional references or portfolio
• Undergoing verification process
• Accepting these Installer Terms

2.3 Verification

We verify Installers by:

• Reviewing submitted documentation
• Checking license and certification validity
• Verifying insurance coverage
• Conducting background checks where permitted
• Reviewing references and past work

3. Installer Obligations

3.1 Professional Standards

You agree to:

• Provide services in a professional and workmanlike manner
• Comply with all applicable building codes and electrical standards
• Obtain all necessary permits and approvals
• Follow manufacturer installation guidelines
• Maintain appropriate licenses and certifications

3.2 Quality of Work

You warrant that:

• All work will be performed by qualified personnel
• Work will meet or exceed industry standards
• Installations will be safe and functional
• Work will be completed in a timely manner
• Work sites will be left clean and safe

3.3 Customer Service

You agree to:

• Respond to customer inquiries promptly
• Provide accurate quotes and estimates
• Communicate clearly with customers
• Honor quoted prices unless scope changes
• Address customer concerns professionally

4. Platform Services

4.1 Lead Generation

The Platform provides:

• Customer leads for installation services
• Customer contact information (with customer consent)
• Project details and requirements
• Matching with customers in your service area

4.2 Profile Management

You can:

• Create and maintain an Installer profile
• Display services, capabilities, and coverage areas
• Showcase past projects and certifications
• Receive and respond to customer reviews

4.3 Booking Management

The Platform enables:

• Online booking and scheduling
• Quote submission and management
• Project tracking and updates
• Communication with customers

5. Fees and Payments

5.1 Platform Fees

Platform fees may include:

• Registration Fee: One-time fee for Installer registration
• Lead Fee: Fee per qualified lead received
• Transaction Fee: Percentage of completed project value
• Subscription Fee: Monthly or annual subscription for premium features

5.2 Fee Structure

Fee details are provided in:

• The Installer pricing schedule
• Your Installer dashboard
• Separate fee agreements (if applicable)

5.3 Payment Terms

Platform fees are:

• Billed monthly or as incurred
• Payable within 30 days of invoice
• Subject to late payment fees if overdue
• Deductible from customer payments (where applicable)

6. Customer Relationships

6.1 Direct Communication

You may communicate directly with customers for:

• Project scoping and quoting
• Scheduling and coordination
• Project execution and updates
• Post-installation support

6.2 Off-Platform Transactions

You agree not to:

• Circumvent Platform fees by transacting off-platform
• Solicit customers to transact outside the Platform
• Share customer contact information for off-platform use
• Use Platform leads for non-Platform business

6.3 Customer Data

You must:

• Protect customer personal information
• Use customer data only for project purposes
• Comply with data protection laws
• Delete customer data when no longer needed

7. Insurance and Liability

7.1 Required Insurance

You must maintain:

• General Liability Insurance: Minimum coverage as specified by Platform
• Workers' Compensation: Where required by law
• Professional Liability: Where applicable
• Vehicle Insurance: For business vehicles

7.2 Proof of Insurance

You must provide:

• Certificate of insurance upon registration
• Updated certificates before expiration
• Proof of coverage for specific projects if requested

7.3 Liability

You are solely responsible for:

• All work performed under your Installer profile
• Injuries or property damage during installation
• Defective workmanship or installation errors
• Compliance with safety regulations

We are not liable for your work, actions, or omissions.

8. Warranties and Guarantees

8.1 Workmanship Warranty

You should provide:

• Workmanship warranty as required by law or industry standard
• Clear warranty terms to customers
• Warranty documentation to customers
• Honorable warranty claims processing

8.2 Manufacturer Warranties

You agree to:

• Properly register manufacturer warranties
• Provide warranty documentation to customers
• Assist customers with warranty claims
• Follow manufacturer warranty procedures

8.3 Warranty Disputes

Warranty disputes are:

• Between you and the customer
• Between you and the manufacturer (for equipment warranties)
• Not our responsibility unless caused by Platform error

9. Reviews and Ratings

9.1 Customer Reviews

Customers may:

• Submit reviews of your services
• Rate your performance on various criteria
• Provide feedback on their experience
• Upload photos of completed work

9.2 Review Display

We display reviews:

• On your Installer profile
• In search results
• In customer recommendations
• As part of your overall rating

9.3 Review Management

You may:

• Respond to customer reviews
• Flag inappropriate reviews for removal
• Request review resolution for disputes

We do not remove negative reviews unless they violate our review policy.

10. Suspension and Termination

10.1 Grounds for Suspension

We may suspend your Installer account for:

• Violation of these Installer Terms
• Complaints from customers
• Poor performance or ratings
• Expired licenses or insurance
• Fraudulent activity

10.2 Suspension Process

If suspended:

• You will be notified of the reason
• You will have opportunity to respond
• Suspension may be temporary or permanent
• You may appeal suspension decisions

10.3 Termination

We may terminate your Installer account for:

• Repeated violations of these terms
• Irreparable harm to Platform reputation
• Illegal activities
• Breach of customer trust

10.4 Your Right to Terminate

You may terminate your Installer account by:

• Providing 30 days written notice
• Completing ongoing projects
• Paying all outstanding fees
• Removing your profile from the Platform

11. Intellectual Property

11.1 Platform IP

You acknowledge that:

• The Platform and its features are our intellectual property
• You may not copy or reproduce Platform features
• You may not use Platform data for competitive purposes
• Your Installer account is non-transferable

11.2 Your Content

You grant us:

• License to display your profile and content on the Platform
• License to use your content for marketing purposes
• Right to moderate your content per our policies

You retain ownership of your content.

12. Compliance with Laws

12.1 Applicable Laws

You must comply with:

• All local, state, and national laws
• Building codes and electrical standards
• Safety regulations and requirements
• Licensing and certification requirements
• Tax and labor laws

12.2 Permits and Approvals

You are responsible for:

• Obtaining all necessary permits
• Scheduling required inspections
• Complying with permit conditions
• Maintaining permit documentation

12.3 Environmental Compliance

You must comply with:

• Environmental regulations
• Waste disposal requirements
• Hazardous materials handling
• Sustainability requirements where applicable

13. Indemnification

13.1 Indemnification Obligation

You agree to indemnify, defend, and hold harmless EasyCity Systems Ltd. from:

• Claims arising from your work or services
• Claims arising from your violation of these terms
• Claims arising from your violation of laws
• Property damage or personal injury claims
• Customer disputes or complaints

13.2 Defense of Claims

If a claim arises:

• We will notify you of the claim
• You will have control of the defense
• We may participate in the defense at our option
• You will cover all costs and expenses

14. Updates to These Terms

14.1 Right to Modify

We reserve the right to modify these Installer Terms at any time. Changes will be effective immediately upon posting to the Platform.

14.2 Notification

We will notify you of material changes by:

• Emailing you at your registered email address
• Posting a notice in your Installer dashboard
• Updating the "Effective Date"

14.3 Continued Use

Your continued use of the Platform after changes to these Installer Terms constitutes acceptance of the updated terms.

15. Contact Information

15.1 Installer Support

For Installer-related inquiries, contact us at:

• Email: installers@easycitysystems.com.ng
• Phone: [To be provided]
• Address: EasyCity Systems Ltd., [Full Address to be provided]

16. Acknowledgment

By registering as an Installer on Zolar, you acknowledge that you have read, understood, and agreed to these Installer Terms. You acknowledge that you are an independent contractor and not an employee of EasyCity Systems Ltd.

These Installer Terms may be updated from time to time, and your continued use of the Platform constitutes acceptance of any changes.